We take your privacy seriously. This page explains what personal data we collect, how we use it, and the rights you have as a member of our Philippines gaming platform.
Last updated: June 2025 | Applies to all registered members in the Philippines
When you register and use the jiligg platform, we collect certain personal information that is necessary to provide you with a safe and personalised gaming experience. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history, which is required to process deposits and withdrawals in Philippine pesos. When you access our platform via mobile or desktop, we also automatically collect technical data such as your IP address, device type, browser version, and session activity logs. This technical data helps us detect unusual activity, prevent fraud, and ensure the platform performs reliably for all Filipino players. Additionally, we may collect information you voluntarily provide when contacting our support team, such as the content of your messages and any documents you submit for verification purposes. All data collection is conducted in accordance with the Data Privacy Act of 2012 of the Philippines and applicable regulations set by the National Privacy Commission.
The personal data we collect is used primarily to operate and maintain your jiligg account, process your transactions, and deliver the gaming services you have signed up for. We use your identity and contact details to verify your eligibility to play, comply with age verification requirements, and send you important account notifications such as deposit confirmations and security alerts. Your transaction history is used to process withdrawals accurately and to fulfil our obligations under Philippine anti-money laundering regulations. We may also use aggregated, anonymised data to analyse platform usage trends and improve the overall experience for our members across the Philippines. We will only send you promotional communications if you have opted in to receive them, and you may withdraw that consent at any time through your account settings.
jiligg does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We share your data only with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, all of whom are contractually bound to handle your data securely and only for the purposes we specify. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or gaming regulators in the Philippines if we receive a lawful request or are obligated to do so under applicable law. Any third-party service providers we engage are carefully vetted and must meet our data protection standards before being granted access to member information. We do not transfer your personal data outside the Philippines unless adequate data protection safeguards are in place and the transfer is permitted under Philippine law.
We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law, including obligations under the Anti-Money Laundering Act and gaming regulations. Once the applicable retention period has expired and there is no legal basis for continued storage, your data will be securely deleted or anonymised. jiligg employs industry-standard security measures to protect your personal information, including SSL encryption for all data transmitted between your device and our servers, access controls that restrict data access to authorised personnel only, and regular security audits of our systems. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the National Privacy Commission within the timeframes required by Philippine law. We encourage you to also take steps to protect your own account by using a strong, unique password and enabling any available two-factor authentication options.
Under the Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, and this Privacy Policy is our primary means of fulfilling that obligation. You have the right to access a copy of the personal data we hold about you, and you may submit a request to our support team at any time to obtain this information. You also have the right to correct any inaccurate or incomplete data in your account, and we will process such corrections promptly upon verification of your identity. If you believe your data is being processed unlawfully or that we no longer have a legitimate basis for retaining it, you have the right to request its deletion, subject to any overriding legal obligations we may have. You may also object to certain types of processing, such as the use of your data for direct marketing, and we will honour such objections without requiring you to provide a reason.
The jiligg platform uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse how members interact with our site. Essential cookies are necessary for the platform to function correctly and cannot be disabled, as they enable core features such as secure login sessions and navigation. We also use analytics cookies to understand which pages and features are most popular among our Filipino players, which helps us prioritise improvements to the platform. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. By continuing to use the jiligg platform after being informed of our cookie practices, you consent to the use of cookies as described in this policy.
We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer on the jiligg platform. When we make material changes, we will notify registered members via email or through a prominent notice on the platform before the changes take effect. The date at the top of this page will always reflect when the policy was last revised, so we encourage you to check back periodically. Your continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy. If you have any questions or concerns about this policy or how we handle your personal data, please contact our support team at [email protected].
Your personal information is never sold or rented to third parties for marketing purposes. We share data only with trusted partners who help us operate the platform securely.
Every piece of data transmitted between your device and our servers is protected by SSL encryption, keeping your account details and transaction records safe at all times.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data. Our support team is ready to assist with any data-related request.
Promotional emails and notifications are only sent with your consent. You can withdraw that consent at any time through your account settings without affecting your access to the platform.
We keep your data only for as long as legally required. Once the retention period expires and there is no ongoing legal obligation, your information is securely deleted or anonymised.
All data practices on the jiligg platform are governed by the Data Privacy Act of 2012 and overseen by the National Privacy Commission of the Philippines.
If you have any questions about how jiligg handles your personal information, our FAQ page covers the most common concerns. You can also reach our support team directly for personalised assistance.